PRIVACY POLICY

Table of Contents

1. Introduction

This Privacy Policy explains how [website-name.ro] (“Website”, “we”, “the operator”) collects, uses, and protects users’ personal data (“you”, “the user”).

By accessing or using the Website, you confirm that you have read and understood this policy.

The operator is committed to complying with Regulation (EU) 2016/679 (“GDPR”) and national data protection legislation.

2. Who we are

The website seo-ai.ro is operated by:
Company
VAT / Tax ID: 42952406
Registered office: Str Izvorul Crisului no. 4, Room 2, Bl A15, Sc 2, Ap 25
Contact email: contact@geo-agency.org

3. Data we collect

3.1. Data provided directly by the user

Contact data: first name, last name, email address, phone number (if provided in forms).
Billing data: company name, VAT ID, address, payment information (securely processed by the payment processor).
URLs and analyzed content: web addresses you submit for SEO audit or LLM analysis.

3.2. Automatically collected data

IP address and device type;
Browser information, operating system, and preferred language;
Traffic analytics data (via Google Analytics, Plausible or similar services);
Cookies and similar technologies (see Cookie Policy).

4. Purpose of data processing

Data is collected for legitimate, clear, and specific purposes:

To provide requested services (SEO audits, AI-readiness reports, etc.);
To communicate with users and provide technical support;
To issue invoices and comply with legal obligations;
To improve website performance and security;
For marketing communications (only with the user’s explicit consent).

5. Legal basis for processing

We process personal data based on the following legal grounds:

Performance of a contract or request (e.g. generating an SEO audit);
Consent of the user (e.g. newsletter subscription);
Legitimate interest of the operator (security, service improvement);
Legal obligations (billing, accounting records).

6. Data storage and retention period

Data is stored electronically on secure servers located in the European Union or in countries ensuring an adequate level of protection.
Typical retention periods are:

Contact data: up to 24 months after last interaction;
Billing data: minimum 10 years (according to tax legislation);
Web analytics data: according to Google Analytics retention settings (max. 26 months).

After expiration, data is permanently deleted or anonymized.

7. Disclosure to third parties

Data may be shared only with:

IT and web hosting providers;
payment processors (Stripe, PayPal, MobilPay, etc.);
traffic analytics providers (Google Analytics, Plausible);
public authorities, if required by law.

All partners are contractually required to comply with GDPR confidentiality rules.

8. Data security

We implement appropriate technical and organizational measures to protect data against loss, alteration, or unauthorized access, including:

SSL encryption;
authentication-based access control;
regular backups;
internal security audits.

9. Your rights

Under GDPR, you have the following rights:

Right of access to personal data held;
Right to rectification or update of data;
Right to erasure (“right to be forgotten”);
Right to restriction of processing;
Right to data portability;
Right to object to processing (especially marketing);
Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise your rights, you can contact us at contact@geo-agency.org

10. Marketing and commercial communications

We may send informational emails only if you have voluntarily subscribed to our mailing list.
You can unsubscribe at any time using the “Unsubscribe” link in each message or by contacting us directly.

11. International transfers

If external services (e.g. OpenAI, Google Cloud) process data outside the EU, such transfers are made only to entities providing adequate safeguards under Article 46 GDPR (e.g. Standard Contractual Clauses).

12. Cookies and similar technologies

The website uses functional and analytical cookies to improve user experience.
For details, see the Cookie Policy available at [link].

13. Changes to this policy

We reserve the right to update this Policy periodically.
Any changes will be published on the Website with the last revision date.